Connect with Customers

Increase customer engagement

  • Take reservations and inquiries anytime.
  • Give boaters access to their account online.
  • No extra fees, no hidden costs.

Connect with Customers

Increase customer engagement

  • Take reservations and inquiries anytime.
  • Give boaters access to their account online.
  • No extra fees, no hidden costs.

Connect with Customers

Increase customer engagement

  • Take reservations and inquiries anytime.
  • Give boaters access to their account online.
  • No extra fees, no hidden costs.

Make more of your business with Marina Assist’s
customer-facing features.

Reservations

  • Online reservations for slips, haul-out, service, ice delivery – anything. No fees, no fuss.
  • Be available for orders and requests 24-7, and never miss a sale again.

Inquiries

  • Capture dockage and service inquiries and convert more sales.
  • Embed a form on your website and deliver direct to Marina Assist.
  • Automated alerts to team members mean inquiries won’t go unanswered.

Portal​

  • Secure online space for boaters to check their account, pay bills, view order history, and more.
  • Give customers the information they need, when they need it.

Quick Pay

Reservations - no fees, no fuss

Online reservations for anything

  • Let boaters book slips, haul-out, service, ice delivery – anything.
  • Embed on your website and on the customer's Portal.
  • Be available for orders and requests 24-7, and never miss a sale again.
  • Quickly flex the services, capacity and scheduling to suit your business.
  • One click to confirm or decline requests.
  • Email or text invoices and take payment however you want.

Reservations - no fees, no fuss

Online reservations for anything

  • Let boaters book slips, haul-out, service, ice delivery – anything.
  • Embed on your website and on the customer's Portal.
  • Be available for orders and requests 24-7, and never miss a sale again.
  • Quickly flex the services, capacity and scheduling to suit your business.
  • One click to confirm or decline requests.
  • Email or SMS invoices and take payment however you want.

Quick Pay

  • Get paid - fast
    Use text-to-pay and get paid in seconds.
  • No login required
    Boaters simply click the link in the text or email.
  • Pay any bill
    Perfect for the fuel dock, transient dockage or even ordering beers.
  • Secure
    Safe transaction with optional card vault for regular customers.
  • Easy and Friendly
    Just one of the convenient payment methods provided by Marina Assist.

Customer Portal

  • Secure online space for boaters to check their account, pay bills, view order history, request a reservation and more.
  • Give customers the information they need, when they need it.
  • Pay any bill at any time – from home, office or on the boat.
  • No app to download - available from any device, anywhere.

Customer Portal

  • Secure online space for boaters to check their account, pay bills, view order history, request a reservation and more.
  • Give customers the information they need, when they need it.
  • Pay any bill at any time – from home, office or on the boat.
  • No app to download - available from any device, anywhere.

Sales Inquiries

Deliver sales inquiries direct from your website into the Marina Assist customer database. Track, follow-up and report on inquiries, estimates and sales conversions.

  • Capture dockage and service inquiries and convert more sales.
  • Embed a form on your website and deliver direct to Marina Assist.
  • Automated alerts to team members mean inquiries won’t go unanswered.
  • Inquries from meetings and phone calls into Marina Assist.
sales leads sorted - software shown on screens
BOOK A DEMO

Sales Inquiries

Deliver sales inquiries direct from your website into the Marina Assist customer database. Track, follow-up and report on inquiries, estimates and sales conversions.

  • Capture dockage and service inquiries and convert more sales.
  • Embed a form on your website and deliver direct to Marina Assist.
  • Automated alerts to team members mean inquiries won’t go unanswered.
  • Inquiries from meetings and phone calls into Marina Assist.
sales leads sorted - software shown on screens
BOOK A DEMO
Marina Assist Logo

Marina Assist is the North American version of Harbour Assist, the leading cloud-based marina management system. Packed with all the features popular with marinas worldwide and perfectly customized to the needs of US and Canadian marinas. Marina Assist, from Viking Systems.

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