Case Study

Boatfolk is one of the UK’s largest marina groups, with 11 sites spread around the coast. Alongside over 4,000 floating slips, the group operates a dry stack, full-service boatyards, fuel docks, boat sales and a portfolio of commercial property rentals.

With a strong agenda for growth, management wanted a more accurate business dashboard – more processes in one place with more detailed reporting.

All 11 sites have access to the same data and a suite of easy-to-use communication templates. Customers experience a seamless service when moving between marinas or booking services on other sites.

“We use Harbour Assist for as many things as possible, and we’d like to use it for more stuff in the future,” said Alistair Clarke. Activities include all annual, seasonal and transient dockage, tenant rental, fuel sales, boatyard lift and storage scheduling, electricity invoicing and asset maintenance.

Boatfolk – www.boatfolk.com