24-7 customer self-service
Online boater portal delivers convenience for all boaters We go online for self-service every day – booking holidays, watching movies and TV, browsing new homes, managing our bank accounts. Pretty much everything we do is online. Customers find it annoying to wait – we live in a 24-7 society, and we want everything instantly. It might […]
6 steps to get more from slip inquiries
Generate and convert slip inquiries How do you create slip inquiries and then convert them to contracted customers? The key to success is being systematic – by ensuring that new customers get to know about your marina and that all inquiries get a timely response and follow-up. This sounds simple, but in a busy office […]
